My form is done… what comes next?

Thank you for completing your consent form, we will review it momentarily and follow up if we have any additional questions.

A team member will send you a text message within 30-45 minutes of Dr. Chan’s arrival; please remember that your appointment time is a time window to allow for traffic variables. We will do our best to update you if traffic conditions change, but please be aware that we may not be able to give you any new information until she is finishing the appointment immediately before yours.

If we are assisting you with returning your pet’s ashes, please take a moment to select your urn and/or mementos at www.peacefulpawsla.com/urns and www.peacefulpawsla.com/mementos

***Additional clay prints and ink prints (only available with aftercare services) MUST be requested before the end of your visit or they cannot be guaranteed***

How will ashes be returned to me?

• Ashes are shipped at no additional fee with a tracking number - a signature IS required and any packages returned to us will be subject to a redelivery fee

• Complimentary hand delivery is offered for local clients only and is subject to our scheduling limitations; these deliveries are typically offered on Sundays only. The delivery team will reach out via text to confirm once your pet’s ashes are ready to come home. Unfortunately we cannot accommodate requests outside of the day/time provided but we can reschedule to an upcoming delivery date.

• For clients needing a specific time/date or outside of our local area, hand delivery is available for an additional fee ($100-175); distance limitations will apply.